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Set up PayPal on Your Shopify E-commerce Store

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Shopify creates a PayPal Express Checkout account for the email address you used to set up your store. With this, you give your customers a faster, safer, and easiest way to pay. In a few steps, they can speed through checkout using their PayPal account to pay with balance, bank account, credit card, or debit card.

Digital 38 | Set up with PayPal on your Shopify store
Photo credit: PayPal

How to Set up a PayPal account?

If you’re using your personal account and would like to use it on your store, you should upgrade it to a business account. Most functions and tools provided for business owners are only available when using a business account.

Setup using Desktop

  1. On your Shopify admin, click SettingsPayments.
  2. In the PayPal section, click Deactivate.
  3. Click Deactivate again to confirm.
  4. Inside PayPalsection, select your account type.
  5. Click Activate.
  6. Fill in your email address then click Next:
  7. Enter the password for your account and click login:
  8. On the permissions page, click I Give Permission.
  9. On the confirmation page, click Go back to Shopify.
Digital 38 | Set up with PayPal on your Shopify store
Photo credit: PayPal

Using iPhone

  1. From your Shopify app, go to StoreSettings.
  2. Under Store settings, tap Payments.
  3. In the PayPal section, tap Deactivate.
  4. Select Deactivateagain to confirm.
  5. In the PayPal section, select your account type.
  6. Tap Activate.
  7. Fill in the email address for your account then tap Next:
  8. Enter the password then tap Log In:
  9. On the permissions page, tap I Give Permission.
  10. On the confirmation page, tap Go back to Shopify.
Digital 38 | Set up with PayPal on your Shopify store
Photo credit: Apple

Using Android

  1. From your Shopify app, head on to StoreSettings.
  2. Under Store settings, tap Payments.
  3. In the PayPal section, tap Deactivate.
  4. Choose Deactivate again to confirm.
  5. In the PayPal section, select your account type.
  6. Tap Activate.
  7. Enter the email address for your account, then tap Next:
  8. Enter the password for your account, then tap Log In:
  9. On the permissions page, tap I Give Permission.
  10. On the confirmation page, tap Go back to Shopify.
Digital 38 | Set up with PayPal on your Shopify store
Photo credit: Google Playstore

*Note that you always have to make a test transaction to make sure everything is set up properly.

You will start to receive payments from orders made right away once the setup is complete. It is important that you finish setting up your account if you want to issue refunds or manually capture payments.

How does PayPal Work on Your Store?

PayPal fills out the billing address fields with the customer’s shipping address. The customer can edit the information. Shopify can send only a single address to PayPal.

Digital 38 | Set up with PayPal on your Shopify store
Photo credit: PayPal

However, for normal PayPal payments (as opposed to credit card payments) this address must be the shipping address because PayPal already has the billing address. There is no way for Shopify to know ahead of time whether the customer has an existing account. As a result, Shopify can’t send the billing address, such as when the customer is paying with a credit card instead.

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About D38 Ecommerce Agency

D38 is a South East Asia-focused ecommerce agency that provides end-to-end Ecommerce solutions to grow your business on the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

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