Turn your official shop into Shopee Mall that offers your customer authentic products to cater to their needs all at once. Get an additional service on your Shopee store where Shopee-registered customers will be able to enjoy their favorite brands online.
It is a dedicated app to Official Brands and all of Shopee’s Top Sellers.
Shoppers who purchase at the Shopee Mall have their perks and pros. First, buyers have the chance to fully try their products and if they’re not satisfied with the quality or something’s wrong, they can get the 7-Day Return service. Second, all items are 100% authentic. Lastly, buyers can enjoy free shipping from all shops with a minimum spend.
Shopee Mall Sellers have labels that can be seen on their seller profile and product pages.
How to Be A Part of Shopee Mall?
Official brands and Shopee Top Sellers will only get to be a part of this through an invite. Sellers must be in-line with its mall policies:
• Items must be 100% authentic
• Should allow 15-day return/refund policy
• Must offer free shipping or subscribe to Shopee Supported Logistics
Commission Fee is the service fee on the orders purchased on the Mall. As of 1 Jan 2021, electronic products will have 3% commissions.
Sellers would have to pass the following conditions in order to be credited as an official Mall Seller:
• Follows the Mall listing requirements
• No more than 30% on the pre-order mode
• Have at least 10-20 minimum SKUs
Mall sellers are expected to respond to the shopper enquiries on chat and maintain an active status.
Interested mall sellers are advised to contact Shopee’s Customer Service Team here and email them with the following requirements:
• Contact Information (Shopee Username, Phone Number, Email Address)
• ACRA bizfile
• Letter of Authorization (LOA)
• HD Brand Logo
• Link to the brand site
If you are a Shopee Mall Seller, you will be needing to have consented to the terms and conditions described in these Shopee Mall Terms of Service by your continued participation in Shopee Mall.
Need help with Shopee Store Setup and Management? Contact us to get started.
About D38 Ecommerce Agency
D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).
Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.
We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.
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D38 is a member of Digital 38 Group.