E-commerce

E-commerce

Which Singapore E-commerce Platform Should You Use to Sell Online?

Laptop with shopping cart Singapore e-commerce platform

E-commerce has forever changed the marketing game in Singapore. The advent of digital technology and online marketing has allowed small businesses to run their company more proficiently and profitably. If you really want to expand your business, e-commerce is the way to go. But before you start, you need to first choose which Singapore e-commerce platform to sell your products online.

Each Singapore e-commerce platform comes with its own set of costs, commission rates and delivery options, therefore it’s important to weigh your choices carefully. Here are three e-commerce marketplaces to consider.

Singapore E-commerce Platforms

Lazada Singapore

Lazada Singapore homepage Singapore e-commerce platform

  • Cost of Setting Up Shop: Individual sellers need not pay a fee to set up an account
  • Commission Fee Structure: There is no commission charged for Lazada Marketplace sellers, whereas LazMall sellers pay between 3% to 5% in commissions, depending on category. To facilitate online credit card payment processing, there is a 2% payment gateway fee for Lazada Marketplace and LazMall sellers.
  • Delivery Options: Lazada Singapore exclusively uses SingPost or Ninja Van for the delivery of products to customers. When choosing Fulfillment by Lazada, there are additional fees ranging from $1.60 to $9.00 per cubic metre per item to cover manpower, storage and packaging costs.

Qoo10 Singapore

Qoo10 Singapore homepage

  • Cost of Setting Up Shop: There is a regular upfront fee of $100 to register for an account in Qoo10. While deciding to register for a Qstore would require a payment fee of $500. These initial setup fees will be for the intention of boosting posts and advertisements. Choosing the “Premium List” advertisement method will elevate the display rank of your items higher in the search result list along with red premium icons. This will allow your products to better stand out and catch customers’ attention in the Qoo10 website.
  • Commission Fee Structure: Their commission fee is 12% which is somewhat higher compared to the other Singapore e-commerce platforms. Therefore, your business will have to charge higher prices than usual to guarantee that your profit margins remain the same.
  • Delivery Options: Qoo10 uses Qxpress which offers 2 types of delivery services – Standard delivery and Quick delivery. Standard delivery doesn’t offer same day order and delivery. Instead, you have to select a pickup date from the following day onwards upon ordering. Standard delivery is on Mondays to Saturdays from 10am to 7pm. On the other hand, Quick delivery gives you the option of choosing a pickup time slot.

Shopee Singapore‍

Shopee Singapore homepage

  • Cost of Setting Up Shop: Signing up as an Individual Seller in Shopee is free. However, to register as a Shopee Mall seller, you have to be an already recognized brand or high-ranking seller.
  • Commission Fee Structure: Shopee does not charge any commission to sellers on the platform. Notwithstanding, since August 2018, Shopee started charging 1% transaction fees for processing and payment for every successful order.
  • Delivery Options: Shopee sellers rely on Speedpost economy and Ninja Van for logistics and delivery services. It is important to indicate the weight and dimensions of the products before choosing an option to ship them out.

Whether you’re starting out a new online business, or have been in the game for a while, these Singapore e-commerce platforms can help with your campaign. You can launch quickly, reach built-in audiences immediately and take advantage of established programs that make it easy to market, sell and fulfill within each marketplace. To learn more about how to get the most out of these channels and to build a successful e-commerce business, get in touch with us today.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #D38 #Shopee #Lazada #Qoo10

D38 is a member of Digital 38 Group.

E-commerce

Why SEM is Important for Your E-commerce Business

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What is Search Engine Marketing?

Search Engine Marketing, more commonly known as SEM, is a form of internet marketing strategy that involves the promotion of websites in Search Engine Results Pages (SERPs).

Originally, Search Engine Marketing was once was used as an umbrella term to include all online marketing strategies such as SEO (search engine optimization) and paid listings. But over time, the industry has adopted the term to refer solely to paid search advertising or Pay-Per-Click.

SEM now refers to the act of using paid strategies to increase search visibility. Brands pay for ads to appear as search results on search engine results pages.

google search engine with SEM and SEO

Why is SEM important for your e-commerce business?

Several factors need to be considered for your e-commerce business to make it successful and SEM is one major contributing aspect.

When it comes to e-commerce, every marketing strategy has its own pros and cons, and so does SEM. However, this type of marketing is remarkably valuable and knowing the correct ways of using it, could be advantageous to your business.

Search Engine Marketing is one of the most efficient ways to develop your e-commerce business in an increasingly competitive marketplace. With millions of businesses out there all competing for the top rank, it’s even more significant to advertise online, and search engine marketing is the most effective way to promote your products and grow your business.

Here are the benefits of search engine marketing

Research shows that 81 per cent of people search online for a product or service.

Search engine marketing’s best strength is that it gives advertisers the chance to put their ads in front of motivated customers who are ready to buy at the exact moment they’re ready to make a purchase. This means that you’re getting your content and ads in front of a highly engaged target audience, who are enthusiastically looking for products and services like yours – all for a low cost and without being imposing on the potential customer.

Because search engine marketing puts you on the front page, it can be a great investment for your e-commerce business. Outranking every organic result your potential customers see gives you massive advantage, even if you do have to pay for every click.

Organic SEO is great for long-term growth, while paid SEM is ideal for business that wants results fast.

Need a hand building and optimising a search advertising campaign for your e-commerce business? Contact us to get started.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#SEM #Ecommerce #D38

D38 is a member of Digital 38 Group.

E-commerce

iPay88: Risk and Fraud Management

D38 | iPay88 Risk and Fraud 2

Let’s minimize your online fraud risk – here’s what you need to know about iPay88 Risk and Fraud Management.

What is iPay88?

iPay88 is the leading and award-winning regional payment gateway provider in South East Asia. They offer advanced and innovative solutions to accept payments online.

Risk and Fraud Management Service

D38 | iPay88 Risk and Fraud 1
Photo Credits: iPay88

Transaction Filtering

iPay88 helps online sellers to sort out transactions before they will be submitted to the bank gateway for payment authorisation. It helps block all transactions from foreign countries or authorise transactions by credit card from local card issuers.

After the bank has authenticated, iPay88 sends status updates on the risk and fraud system if the transaction is successful or unsuccessful. The status will be used on a succeeding purchase to comply with the merchants’ rules.

Purchase Frequency Control

iPay88 also allows online retailers to control how many times their buyers can buy products from the merchant. The seller can set a number of times the buyer can purchase from the store.

Transaction Amount Limit

Photo Credits: Unsplash

They also help online merchants have control over the online transactions by the transaction amount. A transaction will not be permitted if it exceeds the set transaction amount limit.

Blacklist Database

iPay88 has established its own blacklist database in which they refer to the fraud cases and trends that they detect over time. They will be able to blacklist online buyers through:

  • Username
  • Credit Card number
  • Email Address
  • When the buyers use information blacklisted by iPay88

Need help setting up and integrating an iPay88 account for your Malaysia e-commerce store? We can assist you with the application, as well as link your approved account to Shopify to start receiving payments through iPay88. Contact us to get started.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#iPay88 #Ecommerce #D38

D38 is a member of Digital 38 Group.

Digital Marketing GuidesE-commerce

Top Products To Sell Online In Singapore

brooke-lark-D38 | Top Products FT IMGW1B2LpQOBxA-unsplashPhoto Credits: Brooke Larke/Unsplash

Online shopping features like easy checkout and free deliveries made it easier for buyers to purchase online products. There are thousands of products being sold online, so the question is what are the top products to sell online in Singapore?

A survey done by the Singapore Polytechnic showed that 90% of buyers shop online because of the different products available and that they find more affordable products online.

Singapore’s Top Products Online

1. Consumer electronics

Photo Credits: Mollie Sivaram/Unsplash

Consumer electronics lands on the top of the list in the Singaporean online retail market. The study revealed the following details:

  • Revenue from consumer electronics is US$770 million in 2018
  • The expected revenue growth rate is expected to be 10.1% for a market volume of US$1,130 million by 2022
  • Current user penetration is 21.5% and is likely to be 22.9% by 2022

Consumer electronics include TVs, speakers, laptops, smartphones, and other electronic devices.

2. Fashion

D38 | Top Products 2
Photo Credits: Nguyen Dang Hoang/ Unsplash

The online fashion category is the fast-growing retail industry in Singapore because it sells multiple products which are all in high demand. Here’s the information about the overall fashion industry:

  • In 2018, revenue earned by Singapore’s fashion segment is approximately US$882 million
  • By 2022, the expected revenue growth rate is likely to be 11.6% which will translate to a market volume of US$1,367
  • Currently, the largest subcategory in this segment is clothing

The top-selling products online are shoes, clothes, and accessories.

3. Furniture

Photo Credits: Hasan Fakhri/ Unsplash

Singapore topped the list for the best logistics hub in Asia for 10 years in a row. The overall transport infrastructure development has helped the furniture industry to grow. Collected data shows:

  • Revenue in 2018 amounted to US$528 million
  • In 2022, the annual growth of revenue is likely to reach 13%, providing a market volume of US$860 million
  • Furniture and homeware are the largest subcategories in this segment and are worth US$373 million

Be careful about what type of products you’d like to sell, competitors like IKEA is big and is loved by everyone.

4. Hobby and stationery

D38 | Top Products 4
Photo Credits: Camille San Vicente/Unsplash

Products related hobbies and stationery are the top sellers and showed the following information:

  • They are valued at US$577 million in 2018
  • With toys, hobbies, and DIY products, the segment amounted to US$925 million
  • In 2022, the annual growth of this category will be 7.9% with a market volume of US$1,253 million

Products for babies, sports and outdoor do well on online shops.

Now that you know what kind of products are in demand in Singapore, what products do you want to sell online? Get your online store running and earning sales in no time with Shopify’s powerful, all-in-one e-commerce platform with helpful themes and apps designed to help you sell. Shopify provides a seamless online shopping experience for your customers and a streamlined experience for you as a merchant, too.

As a Shopify Partner, Digital 38 can help you build and manage a Shopify store in Singapore with our team of Shopify experts from across Southeast Asia. If you need help in creating and launching your online store, contact us to get started soon.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #TopProducts #SingaporeProducts #D38

D38 is a member of Digital 38 Group.

Digital Marketing GuidesE-commerce

Shopify SEO: A Guide to Increasing Organic Traffic to Your Online Store

Shopify SEO Guide - Digital 38Photo source: Shopify.com

Your Shopify SEO strategy is vital for helping prospective buyers find your site. Investing in an effective search engine optimisation plan will help you generate more traffic from search engines like GoogleYahooand more. Therefore, SEO should be a forerunner in every business owner’s mind when thinking about setting up a Shopify site. 

There is already a built-in Shopify SEO to help search engines find your content easily, which makes it easier for you because you don’t have to worry about your site structure. However, there are still things you must look into to further optimise your Shopify site structure for search engines. 

Shopify SEO Guide 

Create a logical site structure 

Making sure that your Shopify page is organised right is important to your store’s success. When a customer visits your online shop, they want to be able to find what they want easily. Check that your site structure is simple so that it would be easier for search engines to access your site and rank your products. Also, be sure that every page of your site is only 3 clicks away from your home page as much as possible. 

Use descriptive file names for your images 

Using descriptive names for your images will improve your search engine rankings and website traffic since user-friendly image filenames are more likely to be recommended by Google. 

example of image with descriptive text photo of pancake
Photo Credits: Backlinko

Use descriptive link text for internal links 

Replace generic phrases like “click here” or “learn more” with specific descriptions so users have a clear idea of the page that will load when following the link. Descriptive link texts also help search engines understand your content. 

Increase links from other websites to your store  

The more backlinks a page has the more organic traffic it gets from Google.  

Now that you know the basics of Shopify SEO, you can improve your site to rank higher in search rankings. If you need additional help with improving your site, contact us to get started. 

About D38 Ecommerce Agency 

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC). 

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

 

#Ecommerce #Amazon #Singapore #AmazonSeller #D38 

D38 is a member of Digital 38 Group.

E-commerce

How to Start Selling on Amazon Singapore in 5 Easy Steps

how to get started with selling on amazon singapore | digital 38

Amazon Singapore, or Amazon.sg as it is more widely known, is one of the most popular e-commerce platforms on the market.  

Getting your business started on this e-commerce marketplace may seem like a daunting and overwhelming job. However, setting up your Amazon page is quite straightforward based on these 5 easy steps.  

1. Create an Amazon Singapore Seller Account 

You can either register as a Professional Seller or an Individual Seller. 

Photo Credits: Amazon

2. Add Products to Sell on Your Amazon Page  

To sell a product on Amazon, you must first create a product listing. By using the Add a Product tool, you can add SKUs to your catalogue one by one. With a Professional Seller subscription , you also have the option of listing your products in bulk or using a third-party inventory management platform. 

3. Sell Your Products 

When you’re done with your product listing, you can start selling them on your Amazon Page.  

4. Ship Orders  

Amazon notifies you when a customer places an order.  For shipping, you can either use Fulfillment by Amazon (FBA) and let Amazon handle the shipping – or you can simply handle the shipping yourself. 

5. Get Paid 

After deducting the selling fees, Amazon deposits payment into the bank account you’ve registered at regular intervals and notifies you when your payment has been sent. 

Are you an Amazon seller or looking to become one? If so Contact us to get started. We can help you build a profitable Amazon Singapore store that drives long-term sales and builds your brand. 

About D38 Ecommerce Agency 

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC). 

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites. 

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates. 

 

#Ecommerce #AmazonSingapore #AmazonSeller #D38 

D38 is a member of Digital 38 Group.

Digital Marketing GuidesE-commerce

Managing your orders on Shopify

D38 | Manage Shopify Orders 1

Are you a new e-commerce seller? Here’s a perfect guide for you on how to manage your Shopify orders easily.

Viewing an order

Proceed to Shopify admin, go to Orders and look for the order number. After clicking the order number, the details of the order will be shown.

How to View an order’s Timeline

Sellers will be able to view the detailed history of each order in the order’s Timeline. It is also possible to key in notes and comments in the Timeline. Here’s more of what you can do; communicate with staff members, upload files, and give links to other products, orders, and customers.

Assuming you’re already on the tab of Shopify admin, go to Orders. Tap the order whose Timeline you want to view. On the order details page, scroll down to the Timeline section.

View payment activities from the Timeline

D38 | Manage Shopify Orders 3
Photo Credits: Veeqo

Whenever a customer pays for their order, the payment details can be viewed. Payment activities can help you whenever troubleshooting a failed payment needed to be captured or refund.

Here are the steps on how to do it: From your Shopify admin, go to Orders and choose an order. Scroll to the Timeline section chooses the desired payment event.

Check an order’s currency

If you are a merchant selling in multiple currencies, your orders will be displayed in the store’s currency in the admin. Proceed to your Shopify admin, then go to Orders to open an order. By the payment section, select View order in customer’s currency.

Add tags or notes, or edit an order

Photo Credits: Veeqo

It is possible to update information in the order from the Orders page of Shopify. From your Shopify admin, go to Orders and choose the number of the order that you want to edit and make the following changes edit customer information and add or remove order notes or tags.

Need help to manage Shopify orders and set up your brands’ Shopify website? Contact us to get started.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #Shopify #ShopifySingapore #ManagingOrdersShopify #D38

D38 is a member of Digital 38 Group.

E-commerceNews Highlights

Carousell – 2nd Largest Ecommerce Marketplace in Singapore

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Carousell Singapore is the 2nd largest E-commerce marketplace in the world and is backed by Telenor Group, Rakuten Ventures, Sequoia India, and Naspers.

With a traditional mindset, the Asian boomers usually don’t use secondhand goods. It’s considered a cultural taboo wherein used items bring bad luck. But in the present day, secondhand goods are now seen as aesthetic vintage items wherein millennials find joy in them.

Moreover, in a survey conducted by Carousell, 76% of their respondents answered that monetary benefits are their main motivation to buy and sell secondhand items.

With lockdown enforced on areas, shoppers spend more time online shopping and selling their own belongings. Carousell became the perfect platform to do it.

Empowering Entrepreneurs

Photo Credits: Carousell Singapore

As customers try to save money and earn more money during the pandemic, Singaporeans made more than one million transactions on Carousell. An average Singaporean made SGD2,200 by selling on the platform. Asian consumers in the platform resold gifts in brand new conditions.

Out With The New Categories

d38 | Carousell 1
Photo Credits: Carousell Singapore

Women’s fashion and electronics always have been the most popular categories on any eCommerce marketplaces. But the worldwide lockdown has made baking and furniture equipment for DIY gyms and home office popular categories in the world.

Many consumers found what they’re looking for on Carousell due to its appeal and target demographic on board. The platform attracts businesses to sell under them.

Caring Carousell Community

Photo credits: Carousell Singapore

Amid the fear and the threat of panic-buying during the lockdown, a lot of acts of kindness emerged wherein users sell handcrafted items to raise donations to those in need.

Panic-buying caused a massive spike in the prices of face masks, alcohols, sanitisers, tissues, and other cleaning materials in the market. Carousell eventually became the place to buy hygiene goods because a lot of opportunistic sellers used the platform as a way to sell the products at a higher price.

Need help in setting up your e-commerce store? Contact us to get started.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #Carousell #Singapore #marketplace #D38

D38 is a member of Digital 38 Group.

Digital Marketing GuidesE-commerceFacebook Shop

How to Navigate Commerce Manager

D38 | Commerce Manager FT IMGPhoto Credits: Brooke Lark/Unsplash

Merchants can utilize the Commerce Manager to manage a catalog that contains all the products sellers want to promote on platforms like Facebook and Instagram. Merchants can also set up a shop, that can unlock extra Commerce Manager tools for retailing physical products.

Access Commerce Manager in order to view the shops and catalogs you have or produced. Tap to mark a catalog as your favorite for it to appear at the top of the list and see it right away.

Commerce Manager Tools

Overview: See a summary of your catalog, together with issues to fix and suggested arrangements. Sellers can also see a summary of their sales activities.

Catalog:

  • Items: Get a look at the items in your catalog.
  • Sets: Create and manage sets of items in your catalog. Conduct sets to run ads or to highlight as collections in your shop.
  • Issues: Get updated on any issues with your catalog and learn how you can fix them.
  • Events: Manage your catalog’s connections to events data sources, for example, the Facebook pixels or app SDKs. Make sure to connect a pixel or app SDK to your catalog to run your dynamic ads.

D38 | Commerce Manager 2

  • Shops: Customise your Facebook Shops the way you like it, it’s a platform where merchants will be able to sell products on both Instagram and Facebook.
  • Ads: Discover different ways on how to advertise items on their catalog and follow directions on how to set them up.
  • Insights: The insights tab is only available if you have a shop. You will be able to see and get performance insights regarding the sales, items and etc.
  • Settings: Manage the settings for your catalog. If you happen to have a shop, you can also modify certain commerce settings.

Need help setting up your Commerce Manager? Contact us to get started and our experts will help you.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #FacebookShop #InstagramShop #CommerceManager #D38

D38 is a member of Digital 38 Group.

Case StudiesE-commerceNews Highlights

A Close Race Between B2C eCommerce Marketplaces – Lazada and Qoo10

D38 | B2C Ecommerce Marketplaces FT IMGPhoto Credits: Park Grand Paddington London

Ecommerce has greatly progressed during the COVID-19 pandemic. Check out what are the B2C eCommerce Marketplaces in Singapore that massively ramp up and fell during the pandemic period.

According to new research, e-commerce business experts have taken growth for granted at the expense of consumer experience despite the booming sales accelerated due to COVID-19.

In Singapore, more than a third of consumers (39%) states that they are not satisfied with their digital commerce experience.

International Commercial Director of Blackbox Research Yashan Cama said that a study has confirmed a drastic change in consumer behaviour in the past months due to the growing stipulation to shop online.

Singapore’s B2c Ecommerce Marketplace

It was discovered that Singaporean consumers reported a spike in online spending due to COVID-19, with 63% of those who were asked to answer the survey are now spending more online.

Although there are findings that suggest while major e-commerce brands enjoy higher usage rates, the growth resulted in greater examination from its consumers.

Photo Credits: Shopee Singapore

For example, 52% of Singaporeans use Shopee, 41% use Qoo10 and 39% uses Lazada, the consumer satisfaction with Qoo10 and Lazada falls on the lower rank, while Shopee performance is on average.

D38 | B2C Ecommerce Marketplaces 2
Photo Credits: Qoo10 SG

Qoo10 has the cheapest prices in Singapore’s four biggest e-commerce platforms, it has the lowest prices for 35 out of 73 items analysed in the study. Their prices were also usually about 10.97% low-priced than the average.

Photo Credits: Lazada SG

It was followed by Amazon, with 30 items that have an average of 4.55% cheaper than the usual. On the contrary, Singapore’s most popular e-commerce site Lazada is 15.97% posher than the average for the categories analysed.

Need help deciding which B2C Ecommerce Marketplaces are suitable for your business? Contact us to get started.

About D38 Ecommerce Agency

D38 is a South East Asia-focused e-commerce agency that provides end-to-end e-commerce solutions to grow your business in the digital space and generate ongoing monthly revenue. Our e-commerce solutions range from website development, store management, logistics, CRM, customer loyalty programs, automated email marketing, SEO, marketing tools, product press-release (PR) to reputation management – helping international companies simplify e-commerce management across ASEAN Economic Community (AEC).

Our team consists of certified Shopify eCommerce experts, designers, developers, content creators, and strategists working together to support and provide a seamless online shopping experience for our clients’ eCommerce websites.

We also have a market-specific digital channels team focusing on providing support for LINE Thailand and Japan, Naver for Korea, and ZhaoVN for global Chinese readers for social news and updates.

Contact Us

#Ecommerce #Ecommercemarketing #B2C #marketplace #Lazada #Qoo10 #Shopee #D38

D38 is a member of Digital 38 Group.